Refund, Cancellation, Shipping, and Delivery Policy
Overview
At GetMeSkilled.in, we strive to provide high-quality learning experiences and transparent service policies. This document outlines the terms for cancellations, refunds, shipping, and delivery applicable to all our offerings.
Refund and Cancellation Policy
Refund Policy
We offer a 30-day refund window from the date of purchase. Refund requests made after 30 days are not eligible for processing.
Eligibility for Refunds
- Refunds are applicable only if the course or service has not been accessed beyond the trial or introductory modules (if available).
- Requests must include valid proof of purchase.
- Refunds are not applicable for:
- Downloaded digital materials.
- Fully utilized or completed courses.
- Gift cards or promotional purchases.
Cancellation Policy
- Before Course Access: Cancellations are allowed if requested before accessing the course content. Full refunds will be provided in such cases.
- After Course Access: Refunds are not provided for courses or services once the content has been accessed.
Refund Process
- Submit your refund request via email to getmeskilleda@gmail.com with relevant details, including the order number and reason for the request.
- Once your request is reviewed, we will notify you via email regarding approval or rejection.
- Approved refunds will be processed within 7-10 business days and credited to the original payment method.
Late or Missing Refunds
If your refund hasn’t been received within the specified timeframe:
- Verify with your bank or credit card provider, as processing delays may occur.
- If the issue persists, contact us at getmeskilleda@gmail.com
Shipping and Delivery Policy
Digital Products and Services
- Purchased courses or digital products will be accessible immediately or within a maximum of 24 hours upon successful payment.
- Login credentials or access links will be delivered to your registered email address. Ensure you provide a valid and functional email during registration.
Physical Products (if applicable)
- For any physical learning materials (books, certificates, etc.), the delivery timeline will be communicated during the purchase process.
- Shipping fees (if applicable) will be detailed at checkout.
Shipping Costs
- Customers are responsible for shipping costs for returns (if any). Shipping charges are non-refundable.
- For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance.
Delivery Terms
- Delivery timelines may vary based on your location and the shipping method chosen.
- GetMeSkilled.in is not responsible for delays caused by third-party shipping providers or unforeseen circumstances.
Contact Information
For queries related to refunds, cancellations, shipping, or delivery, please email us at getmeskilleda@gmail.com or reach out through our support portal or Whatsapp number +91-9625548885.